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Writing & Publishing Agency

Refund & Returns Policy

At Brandy Ellen Digital LLC, we are committed to providing our clients with exceptional ghostwriting, self-publishing consulting services, and a collaborative creative process designed to bring your vision to life. Due to the customized and labor-intensive nature of our services, we do not offer refunds once work has commenced. This policy reflects the significant investment of time and resources in each project from its inception.

No Refunds

Due to the digital and service-based nature of our offerings, all sales are considered final. We do not offer refunds for any services rendered, including but not limited to ghostwriting, self-publishing consulting, and any other digital services provided by Brandy Ellen Digital LLC. This policy is in recognition of the extensive time, effort, expertise, and resources that go into each project.

Limited Revisions

We understand the importance of your satisfaction with the final deliverable, which is why we include limited revisions as part of our ghostwriting and consulting services. During the creative process, you will have the opportunity to review drafts and provide feedback. Our team is dedicated to incorporating your insights to ensure the final product meets your expectations within the agreed-upon scope of work.

  • Ghostwriting Services: Clients are entitled to a specified number of revisions during the drafting process, as outlined in your service agreement. These revisions focus on adjustments to content based on your feedback to better align with your vision and goals.
  • Self-Publishing Consulting Services: Consultation revisions or adjustments will be handled on a case-by-case basis, depending on the nature of the advice or strategy being provided.

Process for Requesting Revisions

To request a revision, please contact your assigned project manager or consultant directly. Provide detailed feedback regarding the aspects of the draft or advice you would like revised. Our team will assess your feedback and make the necessary adjustments within the parameters of the agreed revision scope.

Final Note

Our goal is to collaborate closely with you to ensure that the final product is one you are proud to call your own. We appreciate your understanding of our policies and look forward to helping you bring your project to fruition.

Need help?

Contact us at owner@brandyellendigital.com for questions related to refunds and returns.

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